Rules and Policies
Booking Deposits/Credit Card on File
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A $100 deposit is required for any service and will be applied to the services rendered during your initial visit. Deposits made are non-refundable for no-shows or cancellations made past the 24 hour window prior to your scheduled appointment. Embellish Med Spa upholds this deposit policy in an effort to continue maintaining the utmost quality and services we provide. We understand that life happens however tardiness over 15 mins will result in cutting your treatment time and anything over that will be subjected to a late cancellation fee with the option to reschedule. We value and respect our clients & practitioners time and appreciate your understanding regarding our booking policy.
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Cancelations
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If you cannot make your appointment and do not call to cancel or reschedule this will be considered a no call/no show and you will not be refunded your $100 deposit. Any further visits will have to be prepaid in order to book.
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Rescheduling your Appointment
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Please reschedule at least 24 hours prior to your appointment time. You will be given 1 free reschedule to transfer your deposit. If you reschedule more than once, you will forfeit your original deposit and be required to be an additional $100.
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Refund Policy
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All of our treatments and procedures are carried out to the highest possible standard at Embellish Med Spa, however sometimes outcomes do not meet patients’ expectations. We understand that someone may not be entirely happy with their treatment or procedure. However, with any minor non-surgical procedure, there is no guarantee to the outcome, and it is at the patient’s own risk that these procedures are undertaken as stated in the consents. When dermal fillers and Botox are used to complete a treatment, those products are not refundable once administered. Embellish Med Spa does not offer refunds for any of our injectable, facial, or skin resurfacing services rendered on this basis.
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2 Week Follow Up Visit
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We do request that you schedule a 2 week follow up visit after your dermal filler or toxin appointment to make sure that you are happy with your results. Please note that these visits are a free service, however if you feel you need more product, this will be at an additional cost unless you have any remaining product that you purchased at the initial visit or it was an error on the injectors part.
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